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United Management Bureau (UMB) is a leading management solutions institute established in 1997 with the objective of offering management systems auditing, registrations, and training in the Middle East and Africa.
Procurement Management System
We help you set a reliable and transparent procurement management system. We help you identify and establish clear supplier-specific and product-specific criteria. Using best practices and based on your needs we will develop a solid supplier selection, evaluation, approval, listing and re-evaluation process. Having organized and structured process for procurement will ensure that purchased materials are conforming to your requirements and arrive at the place and time you need.
Business Excellence Solutions
UMB will work with your organization to help you build better systems, maximize the organization's potentials and help organizations achieve excellence by providing customized solutions:
● Strategic & Business Planning
● Customers Relations Management
● Management skills and techniques
● HR Management
● Six Sigma
● Balanced Score Card
● Restructuring and Business Process Reengineering
● National/International Business Excellence standards
Social Accountability is an increasingly important aspect of doing business in the global economy. QMI audits in this area can ensure that not only your own organization, but also your supply chain, comply with corporate values, labor laws, health and safety requirements and environmental conditions, reducing and assessing the risk of legal action and unwanted public exposure.
Full Time Equivalent (FTE)
To determine the optimum level of staffing in your organization, UMB experts will conduct a Full Time Equivalent analysis. We will determine a proper workflow and workload within the processes to arrive at a conclusion if a current number of employees is adequate for the amount and type of work required by a process. Knowing your required FTE will help you better allocate valuable resources and make an organization more productive.
Business Process Improvement
We rely on best world practices, such as 6 sigma, EFQM Excellence, and Balanced Scorecard to improve your processes. By mapping the process, understanding each step, studying risks and parties involved, we get to understand your "as is" situation. Then, using our expertise and experience, we re-engineer your process to a desirable "to be"' state. Value stream is performed along the way to identify and enhance the value-added activities for the overall improvement of the process.
Information Security Management System.
Living in an age of information and knowledge, we understand your need for their protection. We help you to set the Information Security Management System (ISMS), and thus, will help you to preserve your knowledge and key information as a valuable asset ensuring your competitive advantage. We will go with you each step needed to establish, implement, operate, monitor, review, maintain and improve your Information Management System. The documentation and resource requirements will be identified and established, along with the clear authorities and responsibilities. Having well established ISMS helps you identify risks and threats related to information assets and set controls in place to mitigate or eliminate those risks.
As businesses grow to include multiple branch location, it becomes increasingly difficult to monitor the services that your customers receive. UMB's auditing solutions can help you establish universal business operating system within your branch locations to hold them accountable to your core business principles. We evaluate branch/site level of performance and extend of compliance to the organization's requirements.
Q5's suite of quality, security and safety solutions help companies manage the complexity of an ever-changing business environment and the inherent risks associated with every day operations.
Q5 Systems Safety Solutions include:
Certified Quality Professional
Auditing and Inspection Management
Airport or Airlines SMS
Lebanon Head Office:
Old Airport Road, Allied Center, 3rd Floor,
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